Cancellation & Refund Policy - Future Leap Real Estate

1. Booking Cancellation Policy

For property bookings/reservations:

• Before Agreement Signing: 100% refund of booking amount (minus processing fees of ₹5,000 or 1% whichever is lower)
• After Agreement Signing: Refund subject to terms in buyer agreement (typically 75-90% depending on project stage)
• After Possession: No cancellations permitted

2. Service Fee Refunds

For brokerage/consulting services:

• Before Service Commencement: 90% refund
• After Service Starts: Pro-rata refund based on work completed
• Completed Services: Non-refundable

3. Refund Process

1. Submit written request to futureleaprealty01@gmail.com
2. Include booking reference and bank details
3. Processing time: 7-14 business days
4. Refund issued via original payment method

Note: Stamp duty and registration fees are non-refundable as per government regulations.

4. Project Delays

For RERA-registered projects:

• Delay beyond agreed timeline: Compensation as per RERA guidelines (SBI Home Loan rate + 2%)
• Project cancellation: Full refund + compensation

5. Contact Us

For cancellation requests or refund status:

• Email: futureleaprealty01@gmail.com
• Phone: +91 7719447850 (Monday to Saturday, 9:00 AM to 6:00 PM)
• In-Person: Visit our office with original receipts